Refund policy
If you are unsatisfied with your purchase for any reason, you have 14 days from the original delivery date to initiate a return process. All returns are subject to a 20% restocking fee. Items must be returned in unused and sellable condition to qualify for a refund. You are responsible for return shipping costs and must use your own shipping label.
To begin the refund process, please contact info@thebelieverscanvas.co with your name, order number, reason for the return and clear pictures. This information assists us in addressing your concerns, providing a replacement if necessary, and preventing future issues. Our customer service team will review your claim, and if approved, we will provide you with return instructions.
Returns must be received within 30 days from the original delivery date. Returns received after this period will not be eligible for a refund. We highly recommend using FedEx, UPS, USPS, or DHL for your return shipment. Refunds will be issued to the original payment method within 48 hours of receiving the returned merchandise in its original condition.
To begin the refund process, please contact info@thebelieverscanvas.co with your name, order number, reason for the return and clear pictures. This information assists us in addressing your concerns, providing a replacement if necessary, and preventing future issues. Our customer service team will review your claim, and if approved, we will provide you with return instructions.
Returns must be received within 30 days from the original delivery date. Returns received after this period will not be eligible for a refund. We highly recommend using FedEx, UPS, USPS, or DHL for your return shipment. Refunds will be issued to the original payment method within 48 hours of receiving the returned merchandise in its original condition.